It usually takes 5 – 10 business days to prepare and dispatch your prescription glasses from Australia, depending on the type of lenses you've ordered and the complexity of your prescription. Delivery times vary depending on your location.
Once your order has been dispatched, you'll receive an email with your tracking details. You can also check your order status on your order page.
Please note that during sale periods, we recommend allowing an additional 5–7 business days for order processing and dispatch. Processing and delivery times may also be longer during other busy periods, including the Christmas holiday season.
If you have any questions or if your order hasn't arrived within the expected timeframe, feel free to contact us at hello@dresden.vision or 0800 447 111.